On my Iphone under Health/ Browse/Profile/ Privacy/ Devices I deleted what were non paired Apple watches. With this move I lost all my health and activities of 4 years.
My Fitness App and Health App both had iCloud turned on, I’ve erased the phone and restored it from a back up from 2 days ago and it still didn’t bring back the data.
Apple Watch
GraeGray wrote:
I’ve erased the phone and restored it from a back up from 2 days ago and it still didn’t bring back the data.
Where was the backup housed? In iCloud? On a computer? If on a computer, the backup had to be encrypted in order to preserve health data.
Hi GraeGray,
For assistance with your Health data, you'll want to reach out to Apple directly. Depending on your region, you may be able to reach them here: Get Support.
Have a good one!
I assumed my phone, as it backs up to the Cloud every night.
Lost all Health & Activity Data
