No scrolling in Music

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No scrolling in Music

Music has started to act funny, especially when I use search. If I search for an artist, it brings them up but all I can see is the cover photo and top songs. I can't scroll down to albums or anything else. If I click on a top song, it will play it. When I search, I will see the scroll bar for a second but it disappears and won't return. I've rebooted, logged out, etc. I can find what I'm looking for only if I'm very specific. But browsing it part of the fun and browsing stinks if you can't scroll.

MacBook Pro 15″, macOS 12.3

Posted on Feb 10, 2023 01:19 AM

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Answer 1

Gena_D

Community Specialist

Feb 12, 2023 12:45 PM in response to Beekeeper134

Hello Beekeeper134,

To start off, we advise that you make sure your Mac is fully updated (Update macOS on Mac). Once that is done, please test this issue.

If the issue persists, continue by testing to see when this behavior occurs. First, put your Mac into safe mode and test. Booting into safe mode will disable any startup and login items from automatically opening, which can help us to isolate the source of the issue further. When you do this, you’ll see some unusual behavior from the display; this is to be expected. Please follow the steps in this article: How to use safe mode on your Mac.

Next, let's see if this behavior persists in a second user account on your Mac. Testing in a new user will determine if you have a system-wide issue or if it's user-specific. Please follow these steps to make a test account that can be deleted later: Change Users & Groups settings on Mac.

Let us know how this goes, please. Thanks and take care.

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No scrolling in Music

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