Interface stopped working - audio / midi / data from USB stick.

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Interface stopped working - audio / midi / data from USB stick.

USBC port problem

I normally connect my iPad Pro 12.9 to my Roland DuoCapture to record mic, line audio and midi signals through the USBC Port

The interface midi audio signals will connect correctly to my iPhone.

The interface cable has been replaced.

The USBC port will correctly connect to charge the battery.

noted upper right hand usb icon is present for about 7 seconds and disappears

I recently updated to 16.3 iOS. How can I roll back the iOS?

iPad Pro, iPadOS 16

Posted on Feb 9, 2023 05:26 PM

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Answer 1

reathpd Author

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Feb 12, 2023 11:37 AM in response to Gena_D

Thank you for your response. I had the support of your call back service from Apple and found the specialist to be very helpful. However the problem diagnosis was still unsolved.

I purchased an iPad Pro after visiting the Apple Store in London Ontario. They allowed me to connect a passive midi keyboard to the new iPad Pro. It worked as it should have.

Not a comprehensive test with my Roland Duo Capture but worked. My iPad Pro 2018, use to work.

The new iPad Pro worked flawless on all cable, connectors and cables regardless of the configuration!

Then I noticed the iOS was not 16.3 but 16.1.1

I have not updated the iOS…… yet

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Answer 2

Gena_D

Community Specialist

Feb 12, 2023 10:54 AM in response to reathpd

Hello reathpd,

We understand that you may feel downgrading your iPadOS is your best course of action at this time. However, when Apple releases an update to the iPadOS software, it often fixes many vulnerabilities. Additionally, developers have already begun optimizing applications for the new software, so remaining on the outdated iPadOS could cause compatibility issues with your device regarding your favorite apps. Due to this, and for the security of your iPad, downgrading the iPadOS is not something that Apple is able to support.

We would advise reaching out to the manufacturer of your Roland DuoCapture equipment / software to determine if there is a compatibility update available in the form of a software update or a firmware update.

We hope this helps. Let us know if we can assist with anything else at all. Take care.

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Answer 3

reathpd Author

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Feb 12, 2023 11:43 AM in response to reathpd

Note I still have my iPad Pro 2018 and I am considering paying for an out of warranty replacement. If reasonable I will replace it with an out of warranty replacement.

Irregardless I will keep the new iPad Pro with Apple Care! It works beyond my expectations.

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Answer 4

reathpd Author

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Feb 12, 2023 01:28 PM in response to reathpd

16.3 Installed!!!!!!

System interfaces working ——- awesome.

Issue was usb c port.

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Interface stopped working - audio / midi / data from USB stick.

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