Apple CarPlay - Google Maps Orientation is wrong

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Level 1

9 points

Apple CarPlay - Google Maps Orientation is wrong

When I navigate with turn by turn directions on Google maps the map stays true north, and does not rotate to keep me pointed in the direction the car is headed. This is a new issue and I am not in overview mode. Hitting the up arrow that normally switches it to pov does nothing.

If I unplug from CarPlay and use google maps on my iPhone it works perfectly. I’ve used google maps on CarPlay for years without this issue, but it has now persisted for over a month. I have an iPhone 14 pro, iOS 16.1.2

iPhone 14 Pro, iOS 16

Posted on Feb 8, 2023 11:46 AM

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Answer 1

Wood007 Author

Level 1

9 points

Feb 10, 2023 1:24 PM in response to Mike_P1

These links are not helpful - it’s specifically an issue with CarPlay. Not the app. The app works perfectly on iPhone, it is only when it’s plugged into CarPlay that problem happens.

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Answer 2

DerekM87

Community Specialist

Feb 11, 2023 8:54 AM in response to Wood007

Wood007,

You can try the tips here to isolate out a potential issue with CarPlay: If you need help with CarPlay - Apple Support. These will help rule out general CarPlay issues.

That said, if it's specifically Google Maps you're navigating with, Google is going to be the best point of contact for an issue within their app whether it's through CarPlay or otherwise.

Cheers!

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Answer 3

Mike_P1

Community Specialist

Feb 10, 2023 1:15 PM in response to Wood007

Greetings Wood007,

It sounds like you are having an issue with Google Maps using CarPlay. We know how important having a working mapping app is for you, and we will help get you to the right place to find a resolution.

The first thing to try is the steps listed in this support article. These steps can often resolve this type of issue:

• If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

If you need continued assistance with the Google Maps app, then we suggest reaching out to the developer for help:

• How to contact an app developer - Apple Support

Cheers!

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Apple CarPlay - Google Maps Orientation is wrong

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