Message send failure
Since updating to iOS 16
and then 16.3, I’ve had nothing but problems in regards to messaging. I receive messages like this and when I send photos/videos, it’s a blank message, as if I just texted a single space bar to someone.
User profile for user:
kamote0628
User level:
Community Specialist
Hi DocOwles25,
We appreciate you reaching out to us.
We’d like to gather additional details that may help us be in a better position to assist you.
- Have you had the chance to restart your device? Restart your iPhone - Apple Support
- Are you experiencing the issue with certain contacts only?
- Are you experiencing the issue when using cellular data, Wi-Fi, or both?
- Are you also experiencing the issue with SMS/MMS?
In the meantime, let's make sure that your available storage is not extremely low as it may affect your device's performance.
- Go to Settings > General > [Device] Storage. You might see a list of recommendations for optimizing your device's storage, followed by a list of installed apps and the amount of storage each one uses.
- Tap an app's name for more information about its storage. Cached data and temporary data might not be counted as usage.
In the detailed view you can:
- Offload the app, which frees up storage used by the app, but keeps its documents and data.
- Delete the app, which removes the app and its related data.
- Depending on the app, you might be able to delete some of its documents and data.
You can use the article below as a reference.
How to check the storage on your iPhone and iPad - Apple Support
The rest of the steps in the article below may also help.
If you can't send or receive messages on your iPhone or iPad - Apple Support
If you have an issue with Messages or FaceTime after setting up your new iPhone - Apple Support
Also, do you have a different Apple device that is signed in to the same Apple ID?
If yes, are you experiencing a similar issue with your other device?
These details can also help us in isolating the issue.
Please keep us posted.
Take care!