my mac is deleting user account by itself

hello been having problems where my mac has gone rogue :


It's deleting User Accounts on it's own

Does not recognise the recovery FileVault security key ( I took a picture of the key password)

Taking a decade to decrypting the FileVault

And when starting ( by pure luck ) my own account always creates my account from scatch.


anyone else having these issues.





Posted on Feb 7, 2023 2:44 PM

Reply
1 reply

Feb 9, 2023 9:38 AM in response to kosmoon

Hello kosmoon, 

Thank you for posting to the Apple Support Communities. 


The following troubleshooting steps can help to isolate the issue more. Apple Diagnostics can identify any hardware failures that could be contributing to these problems, and using safe mode can help disable startup software that could be impacting your Mac. 



Please reply back with the diagnostics results and information about how your Mac started up in safe mode. 

Cheers!

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my mac is deleting user account by itself

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