Wrong Sender on Email

Emails come apparently from "Business Sender X" but when opened, contents actually are from unrelated

"Business Sender Y"--Why does this happen?

MacBook Air 11″, macOS 11.7

Posted on Feb 5, 2023 12:04 PM

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Question marked as Top-ranking reply

Posted on Feb 7, 2023 12:25 PM

Hey ChicoChik,


If we understand correctly, the email contents do not match the sender. If that's right, rebuild the mailbox to allow the messages to download from the server again. Here's more information on rebuilding and the steps to take: Rebuild mailboxes in Mail on Mac - Apple Support


1. In the Mail app  on your Mac, select a mailbox in the sidebar.
2. Choose Mailbox > Rebuild.

When you rebuild mailboxes for IMAP or Exchange accounts, messages and attachments stored on your computer are discarded, and then downloaded again from the mail server to your Mac. Your mailbox appears empty until the download is complete.


Let us know how it goes.


Take care!



2 replies
Question marked as Top-ranking reply

Feb 7, 2023 12:25 PM in response to ChicoChik

Hey ChicoChik,


If we understand correctly, the email contents do not match the sender. If that's right, rebuild the mailbox to allow the messages to download from the server again. Here's more information on rebuilding and the steps to take: Rebuild mailboxes in Mail on Mac - Apple Support


1. In the Mail app  on your Mac, select a mailbox in the sidebar.
2. Choose Mailbox > Rebuild.

When you rebuild mailboxes for IMAP or Exchange accounts, messages and attachments stored on your computer are discarded, and then downloaded again from the mail server to your Mac. Your mailbox appears empty until the download is complete.


Let us know how it goes.


Take care!



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Wrong Sender on Email

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