Brand new iPhone 14 pro speaker phone issue

i just received (this morning) my iPhone bought new and when it’s on speaker phone there is only sound coming from the top of the phone resulting in a very quiet output.


all other sounds, such as music or videos, are much louder and I hear most of the sound from the bottom. Has anyone else experienced this issue or is this normal? I have seen other posts where people say it is as loud or louder than their previous iPhone.

iPhone 14 Pro, iOS 16

Posted on Feb 4, 2023 06:54 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2023 07:36 PM

Since it's a brand new iPhone, if you have any concerns with the speakers on the phone, schedule an appointment at your Apple Store Genius Bar for evaluation. While I honestly can't remember which speaker sounds for speaker phone calls on my iPhone 14 Pro Max, I can say it is more than loud enough. I think only one speaker outputs for voice calls though.


Once place to check to make sure the sound settings are correct however, would be to go to Settings > Accessibility > Audio/Visual and make sure Balance is adjusted correctly. It should be at 0.00 directly in the middle of the slider there.



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Question marked as Top-ranking reply

Feb 4, 2023 07:36 PM in response to Jwg29

Since it's a brand new iPhone, if you have any concerns with the speakers on the phone, schedule an appointment at your Apple Store Genius Bar for evaluation. While I honestly can't remember which speaker sounds for speaker phone calls on my iPhone 14 Pro Max, I can say it is more than loud enough. I think only one speaker outputs for voice calls though.


Once place to check to make sure the sound settings are correct however, would be to go to Settings > Accessibility > Audio/Visual and make sure Balance is adjusted correctly. It should be at 0.00 directly in the middle of the slider there.



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Brand new iPhone 14 pro speaker phone issue

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