Email crashing

Hey there and welcome to Apple Support Communities teedup,

We can certainly understand your concern and can help provide some insight.

We recommend checking out these steps for more information on what to do if your application stops responding.

" If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

If an app on your iPhone or iPad doesn't work as expected, try this.

1. Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

2. Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

3. Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

4. Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."

For additional information, check out this link: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support

These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.

Kindest regards!

Got it, teedup,

If Mail closes unexpectedly on your Mac, you can follow the steps outlined here to help isolate this behavior further: If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support

"1. Quit and reopen the app

Quit the app, then open it again. If the app won't quit, force the app to quit. Then check to see if the problem with the app is fixed.

2. Restart your Mac

Restart your Mac. Then check to see if the problem with the app is fixed.

3. Check for updates

To see if updates are available for the app, open the App Store, then click Updates. If updates aren't available for the app, update the software on your Mac. Or if you didn't get the app from the App Store, look for updates to the app on the app developer's website. Then check to see if the problem with the app is fixed.

4. Reinstall the app

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. If you didn't get the app from the App Store, redownload the app on the app developer's website. Then check to see if the problem with the app is fixed."

We hope this helps.

Cheers!

Hi teedup,

Thanks for the update. Let's try deleting the email account and then adding it back. This will help to further isolate the issue.

To delete the account, follow these steps: Log out of or remove email accounts in Mail on Mac - Apple Support

To add it again, follow these steps: Add email accounts in Mail on Mac - Apple Support

Let us know the results.

Take care.

Thanks for letting us know teedup,

At this point, since the above steps were unsuccessful, your best bet would be to Contact Apple for support and service to further troubleshoot the issue.

Hope that helps.

Take care.