You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Phones App Store

Why does it say that my AppStore is disabled and iTunes are disabled cannot download an app nothing. I went thru the steps to try to fix myself and got no we’re very frustrated

Posted on Feb 3, 2023 2:26 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2023 2:28 PM

There is no option to fix it yourself. You will need to contact Apple Support. It is usually a billing-related issue. This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



1 reply
Question marked as Top-ranking reply

Feb 3, 2023 2:28 PM in response to Mcstone231

There is no option to fix it yourself. You will need to contact Apple Support. It is usually a billing-related issue. This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



Phones App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.