Right original HomePods keeps cutting out.

I have the newest Apple TV 4K and 2 original HomePods connected. Everything has been working just fine but now the right one will stop every few seconds then work again. I have restarted them but still doing it. Very annoying so have to stop using them. Not sure if there’s maybe a bug with the last update. This issue just started this morning

iPhone 14 Pro Max

Posted on Feb 3, 2023 12:14 PM

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Feb 5, 2023 06:14 PM in response to caryrae

Hello caryrae,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with audio on your HomePod. Try the steps here to see if they resolve the issue: Reset HomePod or HomePod mini - Apple Support


"Before you begin

  • If your HomePod speaker isn’t responding, first try to restart it with the Home app. If you don't see an option to restart, or HomePod still doesn't respond after restarting, reset it to factory settings.
  • If you have two HomePod speakers set up as a stereo pair, you must ungroup the stereo pair before you can reset HomePod.
  • After you reset HomePod, set up HomePod again.


Reset HomePod or HomePod mini to factory settings

To reset your HomePod speaker to its factory settings, first remove it from the Home app, then press the top of HomePod or HomePod mini to reset it.

Remove HomePod or HomePod mini from the Home app

  1. Open the Home app on your iPhone, iPad, or Mac that's signed in with the Apple ID that you used to set up HomePod.
  2. Tap or click HomePod.
  3. Select the Settings icon  or scroll down to HomePod settings.
  4. Select Reset HomePod.
  5. iPhone with Home app open showing Reset HomePod

  6. Select Remove Accessory.

Reset HomePod or HomePod mini

  1. Unplug HomePod or unplug the power adapter for HomePod mini. Wait 10 seconds, then plug HomePod back in.
  2. Wait 10 seconds, then touch your finger to the top of HomePod and hold it there.
  3. The white spinning light will turn red. Keep your finger down. 
  4. Siri will say that your HomePod is about to reset. When you hear three beeps, you can lift your finger."


We hope this helps.


Cheers!


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Right original HomePods keeps cutting out.

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