Мошенничество, списали средства с банковской карты

Добрый день, не смог связаться с Вами другим способом, сейчас объясню что случилось.


У моего отца который никогда не пользовался и не пользуется устройствами компании apple списало около одиннадцати тысяч гривен с банковской карты, несколькими платежами, в квитанциях пишет что это Apple, скорее всего его данные карты каким-то образом перехватили мошенники и привязали к своему аккаунту apple, вы можете помочь вернуть эти средства?


Так как моего отца нет Apple ID а что бы подать заявку на возврат средств нужен apple ID, именно поэтому я пишу со своего apple id. Помогите, пожалуйста, решить эту проблему. 

iPhone 12 Pro Max, iOS 16

Posted on Feb 3, 2023 2:44 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2023 3:40 AM

My father, who has never used and does not use Apple devices, was debited about eleven thousand hryvnias from a bank card, in several payments, . . .

Since my father does not have an Apple ID and I need an apple ID to apply for a refund, . . .


Does your father has received an invoice from Apple?

You need to contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask also your bank to block your card, and ask a new card.

Also report to the police.


Similar questions

3 replies
Question marked as Top-ranking reply

Feb 3, 2023 3:40 AM in response to trdima

My father, who has never used and does not use Apple devices, was debited about eleven thousand hryvnias from a bank card, in several payments, . . .

Since my father does not have an Apple ID and I need an apple ID to apply for a refund, . . .


Does your father has received an invoice from Apple?

You need to contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask also your bank to block your card, and ask a new card.

Also report to the police.


Feb 3, 2023 3:33 AM in response to trdima

My father, who has never used and does not use Apple devices, was debited about eleven thousand hryvnias from a bank card, in several payments, . . .

Since my father does not have an Apple ID and I need an apple ID to apply for a refund, . . .


You need to contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Ask also your bank to block your card, and ask a new card.

Also report to the police.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Мошенничество, списали средства с банковской карты

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.