Mouse clicks won't work

Hi. I am using Ventura 13.1. I am having the new/old problem of having my mouse clicks not working. I am tired of having to close and reopen my computer 4-5 times a day. Can someone help this old lady figure out where to go and fix this problem? Thanks, Tamara

Posted on Feb 2, 2023 12:32 PM

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Feb 5, 2023 11:36 AM in response to drts19

Hello drts19,


We'd be happy to take a look at your mouse with you. To get started, if you could provide the model of the Mac that we're working with, we can provide product specific steps for you: Find your Mac model name and serial number - Apple Support


If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac - Apple Support can help resolve this if you're using a bluetooth mouse with your Mac, as well as: If your keyboard or mouse won’t connect during Mac setup - Apple Support


If those steps don't help resolve this, let us know the following:


Does this occur when using a particular app or on a certain website?

If you're using a portable Mac, are you using the built-in trackpad?

When this occurs, do other features of the mouse work? For example, you're able to scroll but unable to click or double-click to select anything.


This ensures we provide accurate steps for your particular issue, and can help target our troubleshooting.


Take care!




Feb 12, 2023 01:36 PM in response to drts19

G'day drts19,


Thanks for following up. To verify, you're saying you have issues using both an Apple-made mouse and a third-party mouse, correct? You also mentioned a keyboard issue. Can you clarify what's happening with the keyboard exactly? Is it not responding, or something else?


Since you mentioned a menu is appearing when you use your mouse, you may need to check your settings for secondary clicking: Change mouse tracking, double-click, and scrolling speed on Mac - Apple Support


To change how you secondary click (or Control-click), use Keyboard settings.


Let us know what you find.


Have a good one.

Feb 12, 2023 10:53 AM in response to drts19

Hi. 24" imac M1 2021, this happens on all internet programs with magic keyboard, magic mouse, and a new logitech MX Master 35 whether plugged in or not. I have to restart my computer about 5 times over 3 hours. It keeps bringing up a menu rather than the link I am clicking on.


The mouses will scroll but any sin gle or double clicks bring up this alternate list.


Thanks, Tamara


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Mouse clicks won't work

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