Mouse clicks won't work

Hello drts19,

We'd be happy to take a look at your mouse with you. To get started, if you could provide the model of the Mac that we're working with, we can provide product specific steps for you: Find your Mac model name and serial number - Apple Support

If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac - Apple Support can help resolve this if you're using a bluetooth mouse with your Mac, as well as: If your keyboard or mouse won’t connect during Mac setup - Apple Support

If those steps don't help resolve this, let us know the following:

Does this occur when using a particular app or on a certain website?

If you're using a portable Mac, are you using the built-in trackpad?

When this occurs, do other features of the mouse work? For example, you're able to scroll but unable to click or double-click to select anything.

This ensures we provide accurate steps for your particular issue, and can help target our troubleshooting.

Take care!

G'day drts19,

Thanks for following up. To verify, you're saying you have issues using both an Apple-made mouse and a third-party mouse, correct? You also mentioned a keyboard issue. Can you clarify what's happening with the keyboard exactly? Is it not responding, or something else?

Since you mentioned a menu is appearing when you use your mouse, you may need to check your settings for secondary clicking: Change mouse tracking, double-click, and scrolling speed on Mac - Apple Support

To change how you secondary click (or Control-click), use Keyboard settings.

Let us know what you find.

Have a good one.