Network connection error Apple Configurator A2602

I am using Configurator to enroll our organizations iPads in our MDM. I have had 100% failure rate only on iPad A2602 models so far. All other models I have attempted to enroll have been successful. Are there any known issues with provisioning a supervised profile on A2602? The exact error I am receiving is:

"Configurator could not download and apply the cloud configuration on "iPad" because there was a network error. Ensure the device is connected to the internet."


  • I have verified that the device is connected to the internet after finishing a manual setup.
  • I have updated the iPadOS
  • There are no iCloud enrollment restrictions on these devices (new in box).
  • I am running the latest version of Configurator.


Any ideas what might be happening?

iPad

Posted on Feb 2, 2023 10:13 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Network connection error Apple Configurator A2602

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.