Family Sharing Secondary ID Error

Question

Level 1

4 points

Family Sharing Secondary ID Error

I am trying to setup Family Sharing with myself as the Organizer. I want to use a secondary Apple ID.

I have setup the Family Sharing just fine, but when I go to change to a secondary ID, I get an error that “Payment Method is Required.”

The problem is that the secondary ID I’m trying to use does already have a Payment method. It’s also telling me to go to “iTunes and App Store Settings” to add such a payment method, but that settings menu doesn’t exist anywhere.

What am I doing wrong?

iPhone 13 mini, iOS 16

Posted on Feb 1, 2023 10:43 AM

Reply

Answer 1

Top-ranking reply

danroz529 Author

Level 1

4 points

Feb 1, 2023 7:22 PM in response to danroz529

I figured it out.

The secondary Apple ID I was using had never been signed into a device as the primary ID. I signed it into a different device, and opened the App Store, and I had to accept the terms of service of the App Store.

It turns out the “No Payment Method” error was incorrect, the actual problem was that the account had never accepted the App Store terms of service. These errors should probably be updated to reflect the actual problem.

Reply

Answer 2

Limnos

Level 10

418,015 points

Feb 1, 2023 12:23 PM in response to danroz529

Oh boy, this may be tricky and I think you need to ask Apple if it is possible.

Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support

Reply

Family Sharing Secondary ID Error

Similar questions