iCloud drive Windows 11 will not sync

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iCloud drive Windows 11 will not sync

I had this issue intermittently on my last Dell Windows 11 laptop and have just upgraded to a brand new Surface Pro 7 with Windows 11 and all updates installed. I will upload photos from my iPhone to my iCloud drive. They will NOT appear in my iCloud drive on Windows, sometimes for days, if at all.

I open task manager, and kill the processes iCloud Passwords, Keychain, Photos and Drive. I then restart the iCloud app and it will sync within a few seconds or a minute

I saw a thread about third party security software, but I do not have any on this new machine, just the windows security that comes with Windows 11.

This is pretty annoying, and I wish Apple would figure out a way to kickstart the app every once in a while or some checking of its connection to the cloud.

Windows, Windows 10

Posted on Jan 30, 2023 3:16 AM

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Answer 1

mikeg28806

Community Specialist

Jan 31, 2023 4:34 PM in response to Saidsafikhon

Thanks for posting in the Apple Support Communities Saidsafikhon,

The following points covering things to check if you're encountering an issue with iCloud for Windows, may be helpful:

• Make sure that the date, time, and time zone are set correctly on your computer. Learn how to update these settings on a Mac or on a PC.

• Log in to an administrative user account, not a guest account. Learn how to do this on a PC.

• Update to the latest version of iCloud for Windows or update to the latest version of iTunes.

• Make sure that you have the latest software on your Mac or on your PC.

• Make sure that you set up Windows Hello. Learn how to set it up.

•Make sure that you only have one type of security software installed. If you have more than one type of security software installed, you might experience performance issues.

Resolve issues between iCloud for Windows or iTunes and third-party security software

We hope this helps!

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iCloud drive Windows 11 will not sync

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