[14" M1 MacBook Pro - Ventura 13.2] Computer Shuts Down while in Sleep Mode

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[14" M1 MacBook Pro - Ventura 13.2] Computer Shuts Down while in Sleep Mode

Hi, I'm experiencing an issue with my MacBook Pro running Ventura 13.2. The computer is shutting down while it's in sleep mode and I have to force-restart it by long-pressing the power button once and pressing it again to boot up the machine. This does not happen every time I put it in sleep mode (either by closing the lid or clicking on the "Apple Menu" on the top left and then on "sleep", but it happens often enough that my workflow is disrupted quite a bit. This happens both plugged-in and on battery.

Has anyone else faced this problem? I would appreciate any help or suggestions in resolving this issue.

Thanks!

MacBook Pro 14″, macOS 13.2

Posted on Jan 29, 2023 10:37 PM

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Answer 1

Sean_B1

Community Specialist

Jan 31, 2023 02:58 PM in response to damiano272

Hello damiano272,

We would like to see how we can help you with your Mac that is not waking as expected. Simply using safe mode may resolve this issue. What we need to do is see if the problem persists during safe mode. Here are the steps we’ll need to take to do so: How to use safe mode on your Mac - Apple Support

After the device boots into safe mode, try to reproduce the problem. Knowing whether or not the problem persists in safe mode will provide valuable insight as to how deep the problem may be rooted.

If safe mode does not work, or the restart after a successful boot into safe mode does not work, please contact us back with the results so we can troubleshoot further.

Cheers!

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[14" M1 MacBook Pro - Ventura 13.2] Computer Shuts Down while in Sleep Mode

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