Not receiving photos in group messages

I'm in a group chat that includes an Android user. Sometimes I don't get photos sent be others in the group, from iPhone users and Android users alike. All the other iPhone users say they are receiving the photos. Is there a setting on my device that might be the cause of this?


iPhone XS, iOS 15

Posted on Jan 28, 2023 5:19 PM

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Question marked as ⚠️ Top-ranking reply

Posted on Jan 28, 2023 5:41 PM

MMS messaging is required to receive these photos.


MMS requires both the following:

  • Settings > Messages > MMS Messaging = "on"
  • Permission from your cellular carrier to use MMS under your plan. This may cost extra.


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Question marked as ⚠️ Top-ranking reply

Jan 28, 2023 5:41 PM in response to Loring7

MMS messaging is required to receive these photos.


MMS requires both the following:

  • Settings > Messages > MMS Messaging = "on"
  • Permission from your cellular carrier to use MMS under your plan. This may cost extra.


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Not receiving photos in group messages

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