Apple Maps freezes app since iOS 16

The UDOT Traffic iOS app uses embedded Apple Maps. On iPhones running iOS 16.x, the app freezes when pinch-zooming in/out. The app becomes completely unresponsive for several minutes. It does eventually return control to the user if we wait long enough. Most just kill the app or reboot the phone to regain control.


This ONLY happens on iPhones running iOS 16.x - it does not happen on devices running earlier versions of iOS.


Anyone seeing this same type of behavior with Apple Maps on iOS 16.x?

iPhone 12 mini, iOS 16

Posted on Jan 26, 2023 06:52 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 28, 2023 02:06 PM

Hi justjinx,


Thank you for using the Apple Support Communities! For this issue we would first suggest ensuring that your iPhone is updated to the current iOS version, iOS 16.3 as updates can help with many issues. To update, follow the steps below:


Update your iPhone or iPad

1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.

After updating if the issue remains, we recommend that you reach out to Apple Support directly to take a further look. Please reach out here:


Get Support


Hope this helps!

Have a great day.


1 reply
Question marked as Top-ranking reply

Jan 28, 2023 02:06 PM in response to justjinx

Hi justjinx,


Thank you for using the Apple Support Communities! For this issue we would first suggest ensuring that your iPhone is updated to the current iOS version, iOS 16.3 as updates can help with many issues. To update, follow the steps below:


Update your iPhone or iPad

1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.

After updating if the issue remains, we recommend that you reach out to Apple Support directly to take a further look. Please reach out here:


Get Support


Hope this helps!

Have a great day.


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Apple Maps freezes app since iOS 16

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