Losing Wi-Fi connections

Hello madkatling,

Welcome to Apple Support Communities! We want to help with your Wi-Fi connection.

Start with the steps here for a Wi-Fi related issue:

"Get help connecting to Wi-Fi on your iPhone or iPad.

1. Make sure that your router is on and that you're within range

If you're too far from your Wi-Fi router, you can't get a signal, so make sure that you're within range.

2. Make sure that Wi-Fi is on and that you can see your network

Go to Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi network to join. A blue checkmark beside a network name means that you're connected.

If you see Auto Join disabled under Settings > Wi-Fi > [Your Network], tap the More Info button and then tap Auto-Join.

3. If asked, enter your Wi-Fi password

If asked, enter the password for your Wi-Fi network. Get help if you don't know your password.

Even if you enter the correct password, you might see an "unable to join the network" message or an "incorrect password" message. Restart all of your devices, then try to enter your password again.

4. Check for issues with your Wi-Fi network

If iOS or iPadOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi recommendation under the name of the Wi-Fi network that you're connected to. For example, you might see the alert "No Internet Connection." To get more information, tap the Wi-Fi network.

5. Check your cables and connections

If you still can't connect to your network or get online, make sure that your router is connected to the modem and turned on.

6. Restart

Restart your iOS or iPadOS device.

Restart your router and cable or DSL modem by unplugging the device and then plugging it back in.

After you restart each device, see if you fixed the issue.

7. Reset your network settings

If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before."

This Apple Support page has the full details: If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support Even though the title doesn't match the exact issue, these will be the best steps to try first.

We hope this helps to isolate and resolve the Wi-Fi-related connection issue.

Cheers!

madkatling wrote:

Ever since I updated to iOS 16.3 today both my iPhone and iPad are losing the wi-fi connections. Anyone else experiencing this? How do I fix this problem?

No.

Are you using VPN? If you are delete the VPN app and profile (don’t just turn them off).

VPN frequently creates more problems than it solves. But one important fact is that when you install VPN it configures itself to the specific hardware, iOS version and network that the phone uses. If any of those change it can break the VPN. So any time you change any of these you may need to delete the VPN app and profile, restart your phone then add them back (if you still want to use VPN) so it can configure itself to the new environment.

My WiFi has been hesitating all day. I installed the iOS 16.3. Last night. All the above steps seem irrelevant since it is related to iOS installation. Yes I rebooted router, reset iPhone network settings. I’m still having issues. iPhone 12 Pro

Avatarguy wrote:

none of these solutions work. Issue is still persistent. This issue is extremely annoying. Please fix soon!

Yes, YOU will have to fix it soon. It’s a problem with your phone or your network, not with Apple’s software. If it was an Apple problem, with over a billion iPhones in use (with several hundred million at least on 16.3) you would see millions of reports about it.

Most basic question: Are you using VPN? If you are, remove it (don’t just turn it off).

After removing VPN, try Reset Network Settings.

I have the same problem with my iPhone 12 Max Pro.

Hi madkatling;

I selected configure proxy to automatic. For some reason it defaulted to off after installing 16.3. It’s working for me now. I hope it is not a temporary fix.

Let me know if it works.

Mine was off as well. Hoping this fix resolved issues. Thanks

Same problem. This problem only occurred once I updated to IOS 16. Keep having to manually keep selecting my wifi router just to connect to my wifi. Please fix this issue apple.

none of these solutions work. Issue is still persistent. This issue is extremely annoying. Please fix soon!