I am getting a black WhatsApp pop-up seeing box on my Mac instead of seeing the call options (mute, video, etc) and the person's name.
Would appreciate suggestions as to how to fix this.
Before
After
MacBook Pro 13″, macOS 12.3
Thanks for posting in the Apple Support Community Fibkins,
If an app on your Mac isn't responding or working as it should, the following steps often provide a solution:
1: Quit and reopen the app
Quit the app, then open it again. If the app won't quit, force the app to quit. Then check to see if the problem with the app is fixed.
2: Restart your Mac
Restart your Mac. Then check to see if the problem with the app is fixed.
3: Check for updates
To see if updates are available for the app, open the App Store, then click Updates. If updates aren't available for the app, update the software on your Mac. Or if you didn't get the app from the App Store, look for updates to the app on the app developer's website. Then check to see if the problem with the app is fixed.
4: Reinstall the app
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. If you didn't get the app from the App Store, redownload the app on the app developer's website. Then check to see if the problem with the app is fixed.
If an app on your Mac stops responding, closes unexpectedly, or won’t open
We hope this helps!
Thanks for posting in the Apple Support Community Fibkins,
If an app on your Mac isn't responding or working as it should, the following steps often provide a solution:
1: Quit and reopen the app
Quit the app, then open it again. If the app won't quit, force the app to quit. Then check to see if the problem with the app is fixed.
2: Restart your Mac
Restart your Mac. Then check to see if the problem with the app is fixed.
3: Check for updates
To see if updates are available for the app, open the App Store, then click Updates. If updates aren't available for the app, update the software on your Mac. Or if you didn't get the app from the App Store, look for updates to the app on the app developer's website. Then check to see if the problem with the app is fixed.
4: Reinstall the app
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. If you didn't get the app from the App Store, redownload the app on the app developer's website. Then check to see if the problem with the app is fixed.
If an app on your Mac stops responding, closes unexpectedly, or won’t open
We hope this helps!
Whats App Pop Up Screen is Black When on a Call
