iPhone doesn't ring for incoming call when AirPods are active and in my ears.

iPhone doesn't ring for incoming call when AirPods are active and in my ears.


Otherwise, it behaves as expected. While using AirPods for music/audible, Siri responds, takes dictation, announces emails, etc. But no incoming call is heard/announced.


TIA for any assistance.


Posted on Jan 22, 2023 07:32 AM

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Posted on Jan 24, 2023 06:49 PM

Thank you! I will try it this evening, and report back. Much appreciated.

2 replies

Jan 24, 2023 12:41 PM in response to dleDC

Hello dleDC,


Let's reset your AirPods using the steps below:


1. Put your AirPods in their charging case, and close the lid.
2. Wait 30 seconds.
3. Open the lid of your charging case, and put your AirPods in your ears.
4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
• If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
• If your AirPods don't appear there, continue to the next step. 
5. Put your AirPods in their charging case, and keep the lid open. 
6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen.


You can also find those steps in this resource: How to reset your AirPods and AirPods Pro - Apple Support Resetting your AirPods can sometimes help address odd behaviors.


Should that still persist, does adjusting the Announce Calls option under the Settings > Siri & Search menu have any impact on that behavior? Announce calls, messages, and more with Siri on iPhone - Apple Support


Let us know your results, and we'll keep moving forward from there.

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iPhone doesn't ring for incoming call when AirPods are active and in my ears.

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