AirTag won’t reset after fifth battery insertion

I keep repeatedly inserting the battery and hear the chirp from the AirTag but never the different chime on the “fifth” time per the reset instructions. It’s always the same chirp and I’m unable to pair with the tag.

iPhone 14 Pro Max

Posted on Jan 19, 2023 02:47 PM

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Question marked as Top-ranking reply

Posted on Jan 22, 2023 08:11 AM

Hi cmutter,


We understand you're having trouble with your AirTag and getting it paired. You came from the correct article so far.


If you took all the steps seen in the article you arrived from, you'll need to contact your nearest Apple Authorized Service Provider for assistance repairing or replacing your AirTag.


You can contact Apple Support for help with locations or service options for your AirTag:

Get Support


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Jan 22, 2023 08:11 AM in response to cmutter

Hi cmutter,


We understand you're having trouble with your AirTag and getting it paired. You came from the correct article so far.


If you took all the steps seen in the article you arrived from, you'll need to contact your nearest Apple Authorized Service Provider for assistance repairing or replacing your AirTag.


You can contact Apple Support for help with locations or service options for your AirTag:

Get Support


Thanks for using the Apple Support Communities.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirTag won’t reset after fifth battery insertion

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