I can’t touch my emails because they are darken

I can’t touch my emails because they are darker

iPhone 13 mini, iOS 16

Posted on Jan 19, 2023 2:20 PM

Reply
1 reply

Jan 22, 2023 7:56 AM in response to don424_gigi225

Hi don424_gigi225,


Thanks for coming to Apple Support Communities for help today.


Did you mean you can't open an email on your iPhone because the emails are grayed out?


We'd suggest removing and re-adding your email account. See if that triggers the email into working as expected again. Here's how: Add and remove email accounts on iPhone.


If that doesn't help, you should also test on another Wi-Fi network and cellular data to further isolate the issue.


If that doesn't help, let us know more details regarding the issue.


Have a fantastic day!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can’t touch my emails because they are darken

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.