You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New Apple TV won’t turn my TV off.

Today, I upgraded to the latest Apple TV 4K. Previously, I had the older Apple TV set to turn on/off the tuner and the TV. This worked great. Today, the only change I made was to swap out the Apple TV. Same HDMI cable, same power cable as before. Now, the Apple TV will turn off the tuner, but not the TV. Any thoughts on what caused this? Everything else is the same.

Posted on Jan 17, 2023 1:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2023 2:56 AM

Verify that the new Apple TV box has its settings for that activated:

Settings﹥Remotes and Devices﹥Control TVs and Receivers﹥On.

Also verify the CEC settings on the other HDMI devices.

1 reply

New Apple TV won’t turn my TV off.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.