Hi together!
I've got a problem with the app restrictions for the iPhone 11 (iOS 16.2) of my son.
The app limitations (time restrictions) and also the time plan is active. But for the game Stumble Guys and the App YouTube it doesn't work. Both apps are still active and can be used. Both apps are not on the whitelist and I also deinstalled Youtube. Nothing worked. Any ideas or tips for me?
Thanks for helping and cheers from Switzerland!
iPhone 11
Hello Boston-Patriots,
Let's restart both his iPhone and your iPhone using the applicable steps below:
How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
How to restart your iPhone 6, 7, 8, or SE (2nd or 3rd generation)
1. Press and hold the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button until you see the Apple logo.
How to restart your iPhone SE (1st generation), 5, or earlier
1. Press and hold the top button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the top button until you see the Apple logo.
You can also find those steps in this resource: Restart your iPhone - Apple Support A restart can sometimes help address odd behaviors.
Should that still persist, you'll want to reach out to Apple Support: Contact - Official Apple Support They'll be in the best position to look into this behavior further.
Take care.
Hi Boston-Patriots,
For further assistance with Screen Time you'll want to reach out to Apple directly.
Depending on your region, you may be able to reach out to them here: Get Support.
Take Care!
Thanks for the answer. I already restarted both devices, without any change of the situation.
Parental restrictions: App Limits doesn't work
