I have an apple tv + subscription. When I click on the app on my sony bravia smart tv and watch something, the picture is pixelated and unwatchable. I tried resetting the app, but that doesn't work. What else can I do?
unknown,
Thanks for posting in the Apple Support Communities chicknhock,
If videos streamed in the Apple TV app are not working, or the video plays in poor quality, the following steps often help:
1: If multiple people on your network are using the internet, your connection speed might slow down. Ask them to temporarily pause their internet activities.
2: If you're using a smart TV or streaming device, turn it off and back on again.
You can find these steps along with additional information that may be helpful, here: If you can't watch or stream movies and TV shows in the Apple TV app
Cheers!
apple tv streaming is pixilated and unwatchable. I tried to reset the app, but that didn't help
