I am trying to login to Ticketmaster and just get a white screed and go no where; why?
Why when trying to sign-in to my Ticketmaster account (I have never logged into it before on my iPhone) why do I just get a white screen?
iPhone 13 mini, iOS 16
Question marked as
User profile for user:
Omar_A1
User level:
Community Specialist
Hello Schrader25,
Thank you for reaching out to Apple Support Communities.
if you are using the Ticketmaster app, these steps should help:
"If an app on your iPhone or iPad doesn't work as expected, try this.
1.Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2.Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3.Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4.Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed."
More details can be found here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
If you are not using the app, can you provide a few more details? Are you attempting to sign in via Safari? If so, do you notice this with any other websites or apps? Also, what is your exact iOS version?
Cheers!