On my kids phone I’m not getting requests for their apps?

they send the apps request but I’m not getting the notifications.

iPhone 11 Pro Max, iOS 16

Posted on Jan 14, 2023 04:29 PM

Reply
3 replies

Jan 16, 2023 04:26 PM in response to Jponce2298

Greetings Jponce2298,


If Ask to Buy is not working as expected, begin by following the guidance found here:


If Ask to Buy isn't working - Apple Support


"If your Ask to Buy requests are missing


If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device.


Open Notification Center on your iPhone, iPad, or iPod touch

Look for Ask to Buy requests in the Family section of Notification Center. 

  • From the Lock Screen, swipe up from the middle of the screen.
  • From any other screen, swipe down from the center of the top of your screen.


Open Notification Center on your Mac

Ask to Buy requests show up at the top of Notification Center on your Mac. 

Click the date in the upper right corner of your screen or swipe left with two fingers from the right edge of your trackpad. Notifications show up at the top of Notification Center."


Take care.

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On my kids phone I’m not getting requests for their apps?

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