On my kids phone I’m not getting requests for their apps?
they send the apps request but I’m not getting the notifications.
iPhone 11 Pro Max, iOS 16
they send the apps request but I’m not getting the notifications.
iPhone 11 Pro Max, iOS 16
Greetings Jponce2298,
If Ask to Buy is not working as expected, begin by following the guidance found here:
If Ask to Buy isn't working - Apple Support
"If your Ask to Buy requests are missing
If you miss an Ask to Buy notification, you can find the request in Notification Center on your iPhone, iPad, iPod touch, or Mac. If you still don't see your Ask to Buy requests, check your Family Sharing settings, check which Apple ID you're signed in with, and make sure that you're on a supported device.
Open Notification Center on your iPhone, iPad, or iPod touch
Open Notification Center on your Mac
Click the date in the upper right corner of your screen or swipe left with two fingers from the right edge of your trackpad. Notifications show up at the top of Notification Center."
Take care.
Hi I’ve tried all of these things and the notification I enabled but when my child sends it I just don’t get anything. When I check notifications there is nothing there.
Jponce2298,
At this point, we recommend reaching out to Apple directly for assistance with resolving this issue here:
We hope this helps.
Cheers!
On my kids phone I’m not getting requests for their apps?