Unable to copy/paste/highlight with MacBook Pro since upgrade.

Ckeilbart Said:

"Upgrade today wiped out the use of highlighting, copying, and pasting. I am so very frustrated. Have done all the suggested things and still not working. Word for Mac is particularly affected. Help!!!!"

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Troubleshooting MS Word:

Contact Microsoft Support:

They are the developers of the software. Ask them about uninstalling and reinstalling it. Tell the Microsoft Agent that you updated your Mac and that MS Word has been corrupted. Request a new install key, installing it, and then installing it with the new license key. So, Start Here:  Microsoft Contact Us Virtual Agent - Microsoft Support.

Ckeilbart Said:

"Upgrade today wiped out the use of highlighting, copying, and pasting. I am so very frustrated. Have done all the suggested things and still not working. Word for Mac is particularly affected. Help!!!!"

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Troubleshooting MS Word and Updates:



Report this to Apple:

Do your Part: Inform Apple of your feedback of this issue. Include how you’ve troubleshot this, and your results. Apple wont get back to you directly, but the more feedback they receive from its users, the more likely they will know about what bugs exist, and what bug fixes to include in updates to come.

1. Go Here: Feedback - macOS - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Select: "Software/Firmware Update" for the "Feedback Area"
4. Comment: that is all occurred after installing an update, and how you have troubleshot this this far. Include the URL of this thread.
5. Proceed from there as necessary