Cropping and Mark Up don’t consistently work on screenshots on iPad

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Cropping and Mark Up don’t consistently work on screenshots on iPad

Whenever I take a screenshot and start cropping and marking up the image, if I click Done on the upper left corner to save to photos, the edits oftentimes don’t make it to the photos app. Just the first screenshot full screen gets saved, but not any crops of mark ups. This has been happening for a long time on many versions of iPadOS.

Also, with screenshots, I can’t crop with the Apple Pencil (dragging the lines and corners with the Pencil), but if I crop the same image from the Photos app, I can crop with the Apple Pencil.

Posted on Jan 11, 2023 01:25 AM

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Answer 1

Jan 11, 2023 02:10 AM in response to Wayland Chin

There appears to be a consistent bug in iPadOS15/16 that impacts markup/cropping of screenshots and Photos. Until the underlying issue is resolved, there are few reliable workarounds for this issue.

A usable workaround, that works for many, is to first save the cropped and/or marked-up image - at which point, when reviewed, the markup appears to have been lost. Saving another screenshot/image will make edits made to the previously saved image visible.

Anyone that is experiencing these issues are strongly encouraged to submit a bug report, to Apple, using Apple’s Product Feedback portal:

Feedback - iPad - Apple

Every report submitted counts; until sufficient reports have been received, Apple may not assign resources for the issue(s) to be investigated and corrected.

When submitting a report, be sure to include details of both the iPad model and installed version of iPadOS in the body of the report; do not rely upon the associated pick-list, as this is rarely up to date.

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Cropping and Mark Up don’t consistently work on screenshots on iPad

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