iCloud deleted my photos while syncing

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iCloud deleted my photos while syncing

I recently upgraded to the 2TB iCloud option with my family and decided to active iCloud Photos for the 400GB library on my Mac.

After several days of uploading the process stopped and now about 90% of my photos are gone.

They are not in my photo library on the Mac nor on any other of my Apple devices.

Interestingly, the library file on my Mac is now at 700GB. The Mac library still shows nearly 80,000 items in the library, my phone and iPad list 40,000 items. On all devices all the album names etc are listed, but the albums are empty. The photos are not in the recently deleted folder, Unable to upload lists about 300 images. They are also not on iCloud.com

Has this happened to anybody else?

MacBook Pro

Posted on Jan 10, 2023 12:48 PM

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Answer 1

Ben_Z1

Community Specialist

Jan 13, 2023 11:40 AM in response to ichuck51

Hi there ichuck51,

Since these photos disappeared after enabling iCloud Photos on your Mac and they are not showing in the Recently Deleted folder, do you use Time Machine to back up your Mac? If so, let's start by restoring your Mac from a backup made prior to enabling iCloud Photos to see if these missing photos are restored. This article walks you through how to do this: Restore your Mac from a backup

If you do not have a backup of your Mac and these photos are still missing after iCloud Photos fully syncs, then Apple Support would be the best equipped to investigate this issue further. Contact them here: Apple Support

Take care.

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iCloud deleted my photos while syncing

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