I repaired my iCloud photo library, which was probably a mistake, since all my shared albums have disappeared. However, the library is now stuck as shown here for the last 48 hours. I'm not adding any new photos or videos, and I am waiting for everything to get cleaned up to start renaming the thousands of lost face names.
Really, some visibility into these opaque processes would be great.
iMac (2017 – 2020)
Hello Poiks2,
We have a great support article that might help with this. Please take a look at it here: If your iCloud Photos aren't syncing to your device - Apple Support. Follow this guidance:
"If your photos still aren't syncing to iCloud
Learn what to do if you don't see a status message at the bottom of the Photos app that explains why your photos aren't syncing, or syncing is taking a long time. If you see a Couldn’t Sync [number of items] to iCloud status message, learn how to move these photos to your library.
Connect your device to power
If your device seems to be stuck on a status message that says Syncing [number of items] to iCloud or Syncing with iCloud…, connect your iPhone or iPad to power and to Wi-Fi.
Check your Apple ID
Make sure that you signed in to iCloud with the correct Apple ID on your device.
Learn how to sign in to iCloud
Check which Library view you're in
If you set up iCloud Shared Photo Library in iOS 16.1 or later, iPadOS 16.1 or later, or macOS Ventura or later, check which Library view you're in. When you move photos to your Shared Library, you no longer see them in your Personal Library. You also won't see photos moved to your Shared Library if you're on a device with an earlier version of iOS, iPadOS, or macOS or if the iCloud Shared Photo Library owner has run out of iCloud storage."
We hope this helps. Let us know if we can assist with anything else at all. Take care.
Hello Poiks2,
We have a great support article that might help with this. Please take a look at it here: If your iCloud Photos aren't syncing to your device - Apple Support. Follow this guidance:
"If your photos still aren't syncing to iCloud
Learn what to do if you don't see a status message at the bottom of the Photos app that explains why your photos aren't syncing, or syncing is taking a long time. If you see a Couldn’t Sync [number of items] to iCloud status message, learn how to move these photos to your library.
Connect your device to power
If your device seems to be stuck on a status message that says Syncing [number of items] to iCloud or Syncing with iCloud…, connect your iPhone or iPad to power and to Wi-Fi.
Check your Apple ID
Make sure that you signed in to iCloud with the correct Apple ID on your device.
Learn how to sign in to iCloud
Check which Library view you're in
If you set up iCloud Shared Photo Library in iOS 16.1 or later, iPadOS 16.1 or later, or macOS Ventura or later, check which Library view you're in. When you move photos to your Shared Library, you no longer see them in your Personal Library. You also won't see photos moved to your Shared Library if you're on a device with an earlier version of iOS, iPadOS, or macOS or if the iCloud Shared Photo Library owner has run out of iCloud storage."
We hope this helps. Let us know if we can assist with anything else at all. Take care.
hi - yeah ive tried that - but alas it doesn't find anything :(.
I logged out of my appleid earlier, relogged in, and now instead of being stuck on 1 item, it's now stuck on 2 items!. Which at least seems to tally with he amount missing on iCloud.com which is something I guess. (although on my iPhone only 1 item is missing)
Hi, sorry for the delay--I was traveling. I did resolve this but I'm sorry to say that I don't remember how. I know that I didn't do anything complex or particularly technical. It may have been something like a reboot. Sorry I can't be more helpful, I understand the frustration.
There may be a problem file, often a video with a non-compatible format, or maybe a corrupted file. One thing you can try is to make a Smart Album like this
to identify the troublesome file.
Restarting worked for me . . .
hi
did you ever resolve this? as I have the exact same issue and have tried everything :(
Mac Photos "syncing 1 item to icloud"
