Health and Fitness not updating since ulgrading to iOS 16

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Level 1

13 points

Health and Fitness not updating since ulgrading to iOS 16

Hi all! Since updating to iOS 16 back in September my phone (iPhone 13 mini) no longer tracks Health or Fitness. Closing and restarting apps sometimes (about 10% of times) helps, sometimes restart helps (20% of times), but how many restarts a day can you do (my standard at the moment is 5 per day). But nothing offers a long term (more than a day) solution. A brief moment of hope was January 1, 2023 after which everything updated as normal but that only lasted 3 days. I’ve made sure both phone and watch are up to date, all tracking elements between the two are allowed and as said, I’ve done multiple restarts. Is apple working on some sort of a fix or is this a hopeless cause? Any suggestions? I have iPhone 13 mini and Apple Watch Series 7.

iPhone 13 Mini

Posted on Jan 10, 2023 04:21 AM

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Answer 1

Top-ranking reply

helga262 Author

Level 1

13 points

Jan 17, 2023 04:51 AM in response to ShannonM1

Thank you for the non-answer. As stated above, both items are regularly updated to the latest software. Also given that I have experienced these issues for 3 months now, so I find it entertaining that you think I’m having a medical emergency. Basically I take it from your response that Apple thinks that whenever a new version of a product is out, the old ones have to stop working, because god forbid I have a year old phone, how dare I.

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Answer 2

ShannonM1

Community Specialist

Jan 12, 2023 01:46 PM in response to helga262

Hello helga262,

Thanks for asking about these features on Apple Watch and your iPhone.

If you believe that you're experiencing a medical emergency, please dial your local emergency services.

Make sure you're on the latest version of iOS and watchOS supported by your devices.

Check here to see if a feature is available in your region.

Here are some additional resources you might find helpful:

Heart health notifications on your Apple Watch

Take an ECG with the ECG app on Apple Watch

Track your AFib History with Apple Watch

If you have any other questions, please contact Apple Support here.

Thanks for using Apple Support Communities!

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Answer 3

SnickZ.

Community Specialist

Jan 17, 2023 07:29 AM in response to helga262

We understand your frustration helga262, but there’s only so much we can do in Apple Support Communities since this is a public forum. This is why we recommended you reach to Apple Support to look into this issue further with you. Here’s the link again for your convenience: Get Support

All the best.

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Health and Fitness not updating since ulgrading to iOS 16

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