Family sharing not updating after changing family

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Family sharing not updating after changing family

I was participating in family sharing with my brother, and using the family share icloud+ option. I left that family and subscribed to icloud+ on individual plan. Then I created a family with my girlfriend and sent her an invite. The problem occurs when I try to share icloud+ with her. When I try to do so I get an option to use the previous family share of my brother as if I didn’t leave that family. It seems to me that the family settings didn’t update correctly on my device.

iPhone 12 Pro, iOS 16

Posted on Jan 9, 2023 3:03 PM

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Answer 1

Ben_Z1

Community Specialist

Jan 12, 2023 9:45 AM in response to mirza15

Hi there mirza15,

If you are trying to share iCloud+ with another family group, first ensure you are following these steps from Share iCloud+ with your family:

On your iPhone, iPad, or iPod touch

In iOS 16 or iPadOS 16 or later:

1. If you haven't set up Family Sharing yet, set up Family Sharing.

2. Go to Settings > Family.

3. Tap Subscriptions.

4. Tap iCloud+.

5. Follow the steps to share your existing plan.

6. Use Messages to let any family members with an existing iCloud+ plan know that they can now switch to your shared iCloud+ plan.

If this is still occurring after following those steps, then Apple Support would be the best equipped to look into what's happening more. Reach out using this link: Apple Support

Cheers!

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Family sharing not updating after changing family

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