Can’t see clipper card on new phone

I recently upgraded my iPhone and I can no longer see my clipper card in my wallet. I know some are saying to delete the card off my old phone but I can’t do that since that phone got reset already and I did a trade in. Does someone know how I can get the clipper card back on my wallet?

iPhone 14 Pro Max

Posted on Jan 9, 2023 11:36 AM

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Posted on Jan 17, 2023 10:35 PM

I was able to get my card back on my phone! I went to my iCloud under the phone settings, went to device backups and deleted the backup from my old phone that was still there. Once that was done, I followed the steps mentioned in the previous comment (opening wallet, add button, previous cards, etc) and my clipper card was there. Thanks!

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Question marked as Top-ranking reply

Jan 17, 2023 10:35 PM in response to Miche11e_P

I was able to get my card back on my phone! I went to my iCloud under the phone settings, went to device backups and deleted the backup from my old phone that was still there. Once that was done, I followed the steps mentioned in the previous comment (opening wallet, add button, previous cards, etc) and my clipper card was there. Thanks!

Jan 11, 2023 12:24 PM in response to joannac93

Hi joannac93,


Thanks for contacting Apple Support Communities!


We understand that you'd like to transfer your Clipper card from your old iPhone to your new iPhone.


If you no longer have access to your previous iPhone, you won't have the option to transfer your card as you need access to the original device in order to do so. You can learn more here: Add a transit card to Apple Wallet - Apple Support

"How to move your transit card to a new iPhone

  1. On your current iPhone, open the Wallet app and tap your transit card.
  2. Tap the More button , then tap Card Details the card details icon.
  3. Scroll down and tap Remove Card. Tap Remove to confirm.
  4. On your new iPhone, open the Wallet app and tap the Add button The add button.
  5. Tap Previous Cards and choose your transit card.
  6. Add your transit card to the new iPhone."


Take care!



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Can’t see clipper card on new phone

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