15 inch Macbook Pro (Late 2016) display backlight goes away

Hi,


The display backlight on my 15 inch Macbook Pro (Late 2016) goes away when I open the lid beyond 60 degrees. At 45 degrees I get the stagelight effect. I see Apple has a service program for the 13 inch Macbook Pro, but not the 15 inch model. Although both models have the same hardware defect. Is Apple going to introduce a service program for the 15 inch model??


MacBook Pro 15″, macOS 12.6

Posted on Jan 9, 2023 05:29 AM

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3 replies

Jan 9, 2023 06:43 AM in response to sanket118

sanket118 wrote:

Hi,

The display backlight on my 15 inch Macbook Pro (Late 2016) goes away when I open the lid beyond 60 degrees. At 45 degrees I get the stagelight effect. I see Apple has a service program for the 13 inch Macbook Pro, but not the 15 inch model. Although both models have the same hardware defect.

Is Apple going to introduce a service program for the 15 inch model??


This is a user to user Community support— no one here can answer that question...however


the fact the the 15" MacBook Pro has never fallen under the Service program, coupled with the fact the 2016 is 7 years old— I would not hold my breath.


ref

:see vintage and obsolete:

Obtaining service for your Apple product after an expired warranty - Apple Support



You can /submit your Apple Feedback here: Product Feedback - Apple


Jan 9, 2023 09:55 AM in response to sanket118

sanket118 wrote:

I purchased this MacBook in May 2018. It has only been 4 years and 5 months. The consumer protection laws allow repair within 6 years of receiving the product.


Nothing I can do.


Take it in for repair if that is what you want.


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support


Learn how to get your Mac fixed and how much it will cost.  Mac Repair Service  Mac Repair & Service - Apple Support


Get your Mac ready for service - Apple Support   Get your Mac ready for service - Apple Support



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15 inch Macbook Pro (Late 2016) display backlight goes away

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