Adding Wemo Doorbell Camera to Homekit

How do I resolve error message “Unable to add Accessory, an unknown error has occurred “?

Posted on Jan 8, 2023 12:24 PM

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1 reply

jmarse1

Community Specialist

Jan 10, 2023 02:45 PM in response to SumTech

Hi SumTech,

We'll be glad to look at this with you further. Assuming you've followed all of the steps outlined in Add an accessory to the Home app, everything should be fine on the Apple side of things.

Are you able to add and use other accessories? If so, there could be an issue connecting with that specific Wemo device. If that's the case, you may need to reach out to Belkin to look into this with you further: How can I get support for my Wemo® product?

We hope this helps you out.

Cheers.

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Adding Wemo Doorbell Camera to Homekit

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