Macbook pro random restarts

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Macbook pro random restarts

Hi,

my macbook pro (13”, TB, 4 thunderbolt ports, 16gb ram, 2019) shuts down when closed, mainly when not plugged in. I hear the start up sound then multiple times in de background with few minutes in between. When I open it, the touch bar flashes white and crashes. If not plugged in and I start working on the mac, after five minutes it crashes again. Touch bar doesn’t even start at this point. I have to plug it in and then it doesn’t restart anymore but without the touch bar working. I did an SMC reset, the TB works again for a while but when the mac go into sleep mode again its always unpredictable If the problem wil start again. My battery in system preferences doesn’t indicate a problem. Everything is fine there. Anyone here who has simular issue’s and a solution that doesn’t involve repair :)

Thanks in advace!

MacBook Pro 13″, macOS 13.0

Posted on Jan 8, 2023 07:55 AM

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Answer 1

Jan 9, 2023 07:43 AM in response to Grant Bennet-Alder

as a work around (NOT a fix) Some users got modest relief when they turned off Power Nap:

Enable Power Nap -- Have your Mac check for email, calendar, and other iCloud updates while sleeping.

Change Energy Saver settings on a Mac desktop computer - Apple Support

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Answer 2

Jan 8, 2023 08:05 AM in response to Arn0ld

Kernel Panic Reports are stored at:

/Library/Logs/DiagnosticReports

If you copy and paste that string into:

Finder > Go menu > Go to Folder

it will take you to where those reports are stored.

They are named with Date&Time and start or end in ‘panic’

If you find one, please post the entire report here, by using the “additional text” Icon in the reply footer (looks like a paper with writing).

Please don’t post more about 20 lines of any other types of reports — they are interminable, and any information useful for this purpose is on the first screenful.

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