Hello! I found this thread and tried all the solutions with no help, i was in the exact same boat as everyone else here, but i figured something out and got it to work on my end, gunna share what i did in hopes that someone else might find this useful
i noticed when switching the refresh rate to 240hz the g9 would be fully black screen, i had to switch it back over to 120 just get it to turn on, adjusting the resolution only allowed me to go up to 3840. I had the idea of adjusting the refresh rate on the monitor itself down to 120 so it would match, and once i did that, system preferences suddenly allowed me to crank the resolution back up to 5120.
just match the refresh rate in settings on your monitor to system settings on your mac, its worth a shot if you havnt tried that yet!
Additionally, i am connected via USB - C to HDMI, no dongles or anything.
hope this helps someone who had the same issue i did!