Can’t pause and hold place on apple tv

I am using an Amazon firestick and I can’t pause a show and hold my place. It continues to kick me out and I have to fast forward to the place I was last at. Incredibly frustrating. I even tried pausing and hitting the home button- no go. All apps are updated. I read this forum and saw that someone reported this happening with a roku

Apple TV

Posted on Jan 7, 2023 1:23 PM

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2 replies

Urquhart1244

Level 10

145,806 points

Jan 7, 2023 4:19 PM in response to 276Franny

Possibly there is something off about your account that this information isn’t stored.

Watch progress is to be stored online as an account property. Please contact the Apple Support staff about why it isn’t working for you, and what they or you can do about it. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).

276Franny Author

Level 1

4 points

Jan 7, 2023 4:22 PM in response to Urquhart1244

Thanks

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Can’t pause and hold place on apple tv

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