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User profile for user: Karen Imac User
Karen Imac User Author
User level: Level 1
8 points

Apple TV+ on Fire TV Stick 4K and pausing programs

Hi, I wonder if anyone else has this issue with an Apple TV+ program on a Fire TV Stick 4K. I will be watching a program in Apple TV+ and I pause it. Come back a few minutes later and it has timed out and gone back to the main screen for the program I was watching. When I go to continue the program it starts from the beginning. It does not continue from where I left off. Is that just inherent to the program? I have to start at the beginning and and fast forward every single time to continue my program.


Thank you for listening and I hope there is a fix.


FireTVStick4K(2018)/Soundbar(2019),

Posted on Apr 19, 2023 4:35 PM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,022 points

Apr 20, 2023 2:48 PM in response to Karen Imac User

Possibly there is something off about your account that this information isn’t stored.

Watch progress is to be stored online as an account property. Please contact the Apple Support staff about why it isn’t working for you, and what they or you can do about it. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

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Apple TV+ on Fire TV Stick 4K and pausing programs

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