AirPods don't work on audio or video calls

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Level 1

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AirPods don't work on audio or video calls

why my airpods mic work in other apps like camera and snapchat but it doesn't work for audio calls or video calls or even voice memo, and i think it’s a software issue though i reset my AirPod few times

[Re-Titled by Moderator]

iPhone 14

Posted on Jan 6, 2023 12:06 PM

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Answer 1

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lexOS1

Community Specialist

Jan 9, 2023 05:16 PM in response to Ahmad_9722

Hi Ahmad_9722,

Thank you for participating in the Apple Support Communities. If you are having issues with your AriPods audio, here are a few steps to help:

Clean your AirPods to make sure there is no debris interfering: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
Update your AirPods and the paired device to make sure that you are using the most recent firmware: About firmware updates for AirPods - Apple Support
Reset your AirPods if the issue persists: How to reset your AirPods and AirPods Pro - Apple Support
For further support, reach out to Apple Support here: Contact - Official Apple Support

Have a great day.

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AirPods don't work on audio or video calls

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