if I forward an email, the attached document disappear
If I forward an email that include an attachment, the attached document disappear.
iMac, macOS 10.13
If I forward an email that include an attachment, the attached document disappear.
iMac, macOS 10.13
Hello gsalute,
Let's start off by checking the helpful steps in this article to make sure the proper steps are being taken: Reply to, forward, or follow up on emails in Mail on Mac. Follow this guidance:
If you prefer to always omit the original message from your replies, choose Mail > Settings, click Composing, then deselect “Quote the text of the original message.”
If these are the steps you are taking and the issue persists, please make sure to restart your Mac (Shut down or restart your Mac) and make sure it's fully updated (Update macOS on Mac). Once those are done, please test this issue.
Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!
Hello gsalute,
Let's start off by checking the helpful steps in this article to make sure the proper steps are being taken: Reply to, forward, or follow up on emails in Mail on Mac. Follow this guidance:
If you prefer to always omit the original message from your replies, choose Mail > Settings, click Composing, then deselect “Quote the text of the original message.”
If these are the steps you are taking and the issue persists, please make sure to restart your Mac (Shut down or restart your Mac) and make sure it's fully updated (Update macOS on Mac). Once those are done, please test this issue.
Let us know if we can help with anything else at all or if this doesn't settle your issue so we can look into this further with you. Thanks and have a fabulous day!
if I forward an email, the attached document disappear