Glitch in Apple Music for most of library "This song is not currently available in your country or region"

This is a convoluted problem I have been having with Apple Music for a few months now so please bear with me while I try and explain.


Out of nowhere, a large portion of my songs in my library are "This song is not currently available in your country or region". Confused, I asked some friends with Apple Music in the same region as me (Australia), and the exact same songs in the exact same album in the exact same listing that are unavailable for me are available for them. Over the next few days more and more songs started to become unavailable.


I began digging around Apple Music to understand what the issue is. First, the songs are most definitely available and are not region blocked. Second, if on iOS I click the three dots, then click "show album", then scroll down and click "Show complete album", the song that was unavailable is listed as available and is playable. I can then delete the song and redownload it and play without an issue.


A similar thing happens when using iTunes on PC. The song, as an example, Wild for the Night by ASAP Rocky is listed as "unavailable" in my library, but if I search "Wild for the Night" in iTunes on Apple Music, I can play the song no problem. However, if I right click the song as it is playing and click "Show in Apple Music", I get the error "The item you have requested is not available in Apple Music in Australia", even though I am literally playing the song.


The issue of "not available in your region" spans across all devices. I have tried resyncing my library/iCloud to no avail. Does anybody have any ideas on what is happening or how to fix it? It is not feasible to delete and redownload all the songs, as there are almost thousands that are unavailable. It also means I need to re-add them to my playlists manually. I tried creating a Smart Playlist to only include those that are not available in my region, but it only includes a select few for some reason.


TIA,


Marko

Posted on Jan 5, 2023 03:22 AM

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9 replies

Jan 5, 2023 06:08 AM in response to laghson

Well it’s being escalated to engineering once I’ve had another call providing them with a load of info from my phone showing the issue. In the meantime it seems the only fix is to delete and re-download the songs. What’s worse is Apple have just put the price up by £2 as well. They have until the day before my next subscription renewal on 5th February to fix this or I will go elsewhere

Jan 5, 2023 11:46 PM in response to Markp1968

US Citizen. Same sitch. Here. If i purchase the entire album and download it; its shows itself in library but then that dreaded message pops up!!

”content not available in your region or country”

my question is

do i get charged again if i remove it from my library only to then deal the hassle of removing it from a back up and then re downloading it to my device. ??? Flustered beyond belief!!

Jan 25, 2023 09:48 AM in response to laghson

Ugh same is happening to me! Albums play just fine except when those songs are in a playlist. I've tried deleting the albums from my library, but they won't actually delete (it deletes the album and then immediately re-adds it). I've tried specifically adding the songs from an Apple Music search and it will add the songs but they are still greyed out. And when I tap on the song in the playlist, it says the song isn't available in my region.


But when I go to look at what region I'm set as, I get a Bad Gateway 400 message. I was finally able to see my region on the web and it's correctly set as United States. But it makes no sense for me to be able to play a song if I tap on it from the album but can't play it if I tap on it from a playlist.


I'm guessing I may have to re-create the playlist which is SO annoying because I have so many songs on there. I'll try it and if it works, I'll come back and edit this reply.

Feb 4, 2023 09:33 AM in response to laghson

Same here and I have way TOO many CDs to reload to reset. The CD Played the last time I listened to it a couple of months ago. Also seems that it is like Russian Roulette. What plays ok this week, might not work next week. I feel that I paid too much for my IPod for this to be on going problem. I understand that the IPods are now discounted; however, they still should be supported

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Glitch in Apple Music for most of library "This song is not currently available in your country or region"

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