Level 1

4 points

BLACK screen won't go away !!

What do I do? Tried the basic solution. Did not work for me. What's next?

iPhone 12

Posted on Jan 4, 2023 12:32 AM

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1 reply

Level 8

45,759 points

Jan 4, 2023 12:45 AM in response to GEN1430

Try and do a forced restart to see if the problem persists

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the side button.

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BLACK screen won't go away !!

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