I am having problems with my AirPods Pro 2nd Gen not working.

My AirPods Pro (2nd Gen) stopped working. I have put it on charge all night (to ensure it wasn’t a flat battery) - it made the right “ding” noise & orange light comes on when I plugged it in.

The AirPods will not connect to the phone.

I tried to reset it as per the Apple Help Page as below:

1. Put your AirPods in their charging case, and keep the lid open. 
2. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

But after pressing for 15 seconds and more, NO LIGHT is seen at all - No amber, no white … nothing.

Any advice would be appreciated.

i only bought the AirPods approx 3 months ago! 😭