How to get VAT Refund for iPhone purchase in Japan?

Sorry for broken ENG

I am living in Turkey (europe) I had been in Japan as a tourist. I bought an iphone 14 pro max from apple.com/jp online store and pick up 2 weeks ago and i tried to get tax back

but they asked me this is only action in europe apple online store. I reply mail; give me japan mail adress. They don't answer me


Now please help me give me mail adress for vat.refunds (tax back) Japan



[Edited by Moderator]

iPhone 14 Pro Max

Posted on Jan 2, 2023 11:20 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2023 01:19 PM

Hello Tsp7,


Welcome to Apple Support Communities! It sounds like you need help with Tax refunds. We completely understand why you'd reach out, and are happy to help.


You would need to reach out to the Apple directly for an answer on this. You may reach them here:


Contact Apple for support and service


Please have a look and let us know if this helps! 


Cheers! 


1 reply
Question marked as Top-ranking reply

Jan 4, 2023 01:19 PM in response to Tsp7

Hello Tsp7,


Welcome to Apple Support Communities! It sounds like you need help with Tax refunds. We completely understand why you'd reach out, and are happy to help.


You would need to reach out to the Apple directly for an answer on this. You may reach them here:


Contact Apple for support and service


Please have a look and let us know if this helps! 


Cheers! 


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How to get VAT Refund for iPhone purchase in Japan?

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