I recently was unable to renew automatically due to not updating new card information. Now when I attempt to resubscribe, it allows me to log into my apple ID and then if it’s shows a “connecting to card/bank authorisation” but then it just takes me directly to the App Store.
iPhone 12, iOS 15
Hi nay-jw,
Thank you for participating in the Apple Support Communities. If you are having issues with your iCloud+ subscription, here are a few steps to try:
1. Restart your iPhone to see if the issue persists: Restart your iPhone - Apple Support
2. Update your iPhone to rule out the older software: Update your iPhone or iPad - Apple Support
3. Check to see if the issue persists on a different internet connection.
4. If you need further support, reach out to Apple Support here: Contact - Official Apple Support
Have a great day.
Can not resubscribe to iCloud+
